At Agile, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. You can access the Agile privacy policy by:

  • Email:
  • Phone: 1300 705 031
  • Mail by writing to: 

    Privacy Officer,
    Agile Underwriting Services Pty Ltd
    Level 5, 63 York Street
    Sydney NSW 2000

Agile collect your personal information to assess your application for insurance, administer your policy and pay your claims. If you do not provide the information that Agile may request, your insurance application may not be accepted, or Agile may not be able to administer your policy or administer a claim. Also, you may breach your duty of disclosure, the consequences of which are set out in ‘Your duty of disclosure’.
Agile may need to share your information with others to decide whether to accept your policy, administer your policy and manage and pay your claims.

To allow Agile to do this and to otherwise operate our business, your personal information may be given to and used by the following:

  1. The Underwriters of this policy are Certain Underwriters at Lloyd’s and its own employees and agents. The Underwriters are in the United Kingdom. When your information is disclosed to the Underwriters it will be protected by the Data Protection Act 1998 (UK) which contains similar protection to the Australian Privacy Principles.
  2. Claims adjusters, lawyers and other people appointed by Agile or the Underwriters, or on Agile’s behalf or the Underwriters behalf for claims handling purposes.

By submitting your personal information to Agile, you agree to Agile using and disclosing your personal information this way. This consent to the use and disclosure of your personal information remains valid unless you alter or revoke it by giving Agile written notice.

If your details or personal information changes you should notify Agile in writing at the above contact details, so Agile can ensure that the information Agile hold about you is accurate, complete and up-to-date.

Please get in touch with us if you have any questions.