You can call the emergency response team on 1300 705 031 - 24/7 and 365 days a year.
Collect your documents
It’ll be quicker and easier for you to lodge your claim if you have some key documents handy. Read our guide to claiming to ensure a smooth process.
Lodge your claim online
You can notify us of your claim online and we’ll call you back to help you complete your claim.
We'll respond & assess
After you lodge your claim, if we require any further information we will contact you & advise of the next steps.
Many ways to claim, all fast & easy
Provided we’ve got all the necessary documents we’ll process, assess, and pay your claim without delay. Don’t worry, we’ll let you know if we need any further information or documents to help process your claim.